Brickstream arms you to take action.
Your floor manager needs instant updates on the length of your queue lines. Your marketing director wants a region-by-region comparison of last year’s campaigns. Brickstream delivers— from the front line to the corporate level.
If it has anything at all to do with in-store customer behavior, our solutions provide the best analyses complete with historical and trend reporting, store-level dashboards, and real-time alerts. Together, these capabilities equip your company to make timely, well-informed decisions that impact operations in dramatic and positive ways.
Tap valuable analyses to make widespread improvements.
Brickstream delivers critical information that impacts performance at the corporate, regional, and store levels. Whether you want a real-time view of your check-out lines or need to compare historical sales conversion trends in all your regions, Brickstream delivers the intelligence you need. And with the Brickstream web portal, you have anytime, anywhere access to your customer behavior information.
- Rely on incisive reports that translate complex human behavior into easy-to-understand facts
- Access historical information via the Brickstream portal to stay up-to-date on the latest trends
- Monitor and manage adherence to service standards across the company
- Ensure compliance with corporate resource and scheduling policies
Arm your store managers to take action via real-time dashboard and alerts.
With Brickstream, managers on the go are managers in the know. Our real-time dashboard and instant alerts send a signal when circumstances reach a threshold level, when corrective actions need to be taken, and when managers need to take proactive steps to ensure optimum customer service.
Queue lines too long? Brickstream sends the manager a message so checkout personnel can swing into action. Customers need sales help in a certain department? Brickstream immediately notifies the manager; sales personnel are dispatched. No matter where customers need service or managers happen to be, Brickstream keeps you in touch.
With Brickstream your store managers can:
- Receive alerts no matter where you are via pagers, cell phone, Palm Pilot, Trio, PDA and more
- Understand where customer service issues are occurring and make decisions that will improve your customers’ experience
- Manage proactively using predictive analysis— Brickstream alerts managers in advance to prevent poor service
Depend on our industry expertise to optimize your benefits.
Our people bring real-world experience to your leading-edge solution. Our in-depth knowledge of retail, banking, and CPG industries bring extra measures of value to your solution. We work hand-in-hand with you to map out the best solution for your requirements and develop the optimal deployment strategies to achieve real business benefits from your investment in customer behavior measurement technology.
Brickstream can provide valuable perspective in areas such as:
- Specific stores in which to implement Brickstream technology
- Which metrics need to be measured
- Best placements for in-store camera/sensor equipment
- Reporting and analysis recommendations
- Objective analyses of customer behavior metrics
- Business consulting services, including action recommendations and change management
Click for more details about Brickstream Services.
