Retail

95% of all retail sales are generated in a brick-and-mortar store! Surprisingly, most retailers know more about online shopping behavior than about these customers. Brickstream measures your in-store customer behavior and gives you the intelligence needed to improve performance where it counts the most- where the majority of your sales are made.

With Brickstream you will:

  • Increase sales conversion rates
  • Grow your customer's basket size
  • Improve profit margins
  • Reduce customer wait times
  • Lower store abandonments
  • Improve staffing policies
  • Get a higher return per labor dollar
  • Get a higher return per square foot
  • Get a higher return per marketing dollar
  • Improve customer satisfaction

Branch Banking

Studies show that 5% to 15% of banking customers walk out of the branch without being served and 66% state they will change to another bank after two bad service experiences. Service is critical. Using Brickstream you can keep customers happy with "focus on five " efficiency: Keep wait times under five minutes; make sure no more than five people are in the teller line; and complete transactions in less than five minutes.

Our solutions help you increase profitability by improving the customer experience and physical environment.

With Brickstream you will:

  • Reduce customer wait times
  • Reduce branch abandonments
  • Improve teller utilization
  • Reduce customer attrition
  • Increase new product sales
  • Improve customer satisfaction
  • Improve branch layout and design
  • Make in-branch marketing more effective

Consumer Package Goods Companies

A whopping 70% of customers' buying decisions are made at the point-of-purchase (POP)— so the power of POP marketing should never be underestimated. Brickstream's solution helps you make the most of this critical opportunity.

Finally, here's all you ever wanted to know about shopping behavior and marketing effectiveness inside the store.

With Brickstream you will:

  • Improve the shopper experience
  • Optimize store/aisle product placement
  • Identify your best adjacencies
  • Discover profitable cross-promotion opportunities
  • Create more effective planograms
  • Improve packaging
  • Create high-performance POP marketing
  • Boost retailer category sales
  • Improve your sales

 

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