Brickstream - News, 2004

Retail-Minded Banks Shift Focus to Traffic, Service

Admin — Thu, 29 Jun 2006 14:03:09 -0400

Retail-Minded Banks Shift Focus to Traffic, Service

American Banker, November 2004

Evidence that bankers are trying to be more like retailers can be found in one bank's reliance on a lobby headcount -- or, if you will, a foot count -- to measure performance.
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Branch 'Bots' Make Banking Better

Admin — Thu, 29 Jun 2006 14:21:50 -0400

Branch 'Bots' Make Banking Better

Jerry Silva, TowerGroup, Bank Systems & Technology, September 2004

The next time you walk into a bank branch, look up and smile ... there may be someone (or something) looking back and watching your every move
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Turning Video Data into Better Branch Service

Admin — Thu, 29 Jun 2006 14:25:23 -0400

Turning Video Data into Better Branch Service

American Banker, July 2004

Though they have recognized for some time that there are lessons to glean from mainstream retailers, bankers seem to be moving slowly, making sure they do not go too far to emulate big-box marketing techniques.
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Store Traffic Tracking Adds a New Level of Consumer Insight for Retailers

Admin — Thu, 29 Jun 2006 14:27:52 -0400

Store Traffic Tracking Adds a New Level of Consumer Insight for Retailers

AMR Alert , April 2004

Workforce management, inventory management, computer-assisted ordering, or other store systems may get more attention, but traffic-tracking technology is an essential part of any store operations strategy.
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RBC Tracks Branch Traffic One Step at a Time

Admin — Thu, 29 Jun 2006 14:33:24 -0400

RBC Tracks Branch Traffic One Step at a Time

Bank Systems & Technology , January 2004

Store traffic tracking adds a new level of consumer insight for retailers. Security cameras have long been a fixture at financial institutions. But aside from grainy clips of bank robberies that occassionally make the evening news, the information contained on these videos rarely see the light of day.
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