Monitoring Shoppers’ Habits
Carly Bohach, RIS News, 08/11/06
The retailers' challenge: to gain a deeper understanding of how their stores are performing, who their customers are and where they are shopping. More often than not, retailers use their point-of-sale (POS) transaction data to measure, manage and compare store performance levels.
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Apply Metrics to the Brick-and-Mortar Store
Integrated Solutions for Retailers, 08/01/06
Contributed by Jon Amsler, Brickstream -- It’s no secret that call center customer management has become quite a science. There are dozens, if not hundreds, of articles about queue management and abandonment rates. One thing is clear: Call centers have an advantage over retailers because they can tie wait time to customer service, track lost customers, and analyze labor dollars against the lost virtual customer.
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Retailers gather for annual association show
Ann Bednarz, Network World, 01/17/2006
Analytic software aimed at helping retailers more closely match inventory and pricing to customer demand is on display at the annual National Retail Federation (NRF) show, underway this week in New York.
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Brickstream Introduces Smart Stereo Video Systems
TechLINKS, 01/10/06
Brickstream, the leader in customer behavior measurement technology, today announced breakthrough technology to improve its data capture capabilities for measuring store conversion rates, traffic counting, check-out queue management, and store layout / design testing.
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Brickstream Introduces Smart Stereo Video Systems
Business Wire, 01/10/06
Brickstream, the leader in customer behavior measurement technology, today announced breakthrough technology to improve its data capture capabilities for measuring store conversion rates, traffic counting, check-out queue management, and store layout / design testing.
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